Our Approach
Caring, Consistent, and Reliable Every Step of the Way
At Zova Transport, we believe that safety, consistency, and compassion create the foundation for great transport services.
Consistent Staffing
Familiar faces make all the difference. We assign the same drivers and passenger assistants to specific routes so that students can build trust and feel comfortable every day.
Specialist Training
Our staff receive comprehensive, ongoing training designed to meet a wide range of needs.
Every driver and assistant is skilled in:
- Defensive driving and road safety
- First Aid and emergency response
- Safeguarding and child protection
- Supporting SEND and vulnerable passengers
Safety Standards
Safety is at the heart of everything we do. All vehicles are maintained to the highest standards, undergo regular inspections, and meet local authority transport regulations. Every staff member holds an enhanced DBS check, ensuring complete trust and transparency for families and schools.
Open Communication
We value strong communication between families, schools, and our team. Parents and carers have direct access to their driver, passenger assistant, and the Zova management team making it easy to stay informed about journeys, schedules, or updates in real time.
Reliability and Flexibility
Our transport routes are carefully planned and monitored to match school timetables and student needs. We adapt quickly to schedule changes, ensuring students always arrive safely and on time no matter the circumstance.
Student Wellbeing
Every journey is about more than transport it’s about emotional comfort and care. We promote a calm, supportive environment where each student feels respected, valued, and confident.
Our compassionate staff take the time to understand individual needs, ensuring a positive experience every day.
Who We Support
Zova Transport proudly provides services for:
Children with Special Educational Needs (SEN) or an Education, Health and Care Plan (EHCP) where transport is essential
Children with physical disabilities or mobility difficulties preventing safe independent travel
Children with medical conditions or temporary health issues requiring assisted transport
Students attending specialist schools, units, or council-designated resource bases
Vulnerable children supported by Social Services or under child protection
Looked-after children in foster care or local authority care
Children without a safe walking route to school, even if under the usual distance threshold
Post-16 students with SEND or disabilities, where transport is vital for continued education
Children in temporary accommodation or affected by family crisis, assessed on a case-by-case basis
Our Promise
We take our responsibility seriously not just to deliver students safely, but to support their confidence and wellbeing throughout the journey. Every child and young person we transport is treated with care, dignity, and respect.